Please feel free to browse through our FAQs and should you still have any questions try our interactive online tutorial or contact us at info@GreenInnovation.com.au.
Do you have a Mac version?
How do I use GreenPrint?
How do I save a document as a PDF?
I would like to see how many pages I have saved using GreenPrint. How can I do that?
How long is the free trial and what will happen when the trial period ends?
Do you have an educational discount?
How do I buy multiple licenses of GreenPrint?
What are the major differences between the Home version and the Enterprise version?
How do I purchase a copy of the Enterprise version?
Is GreenPrint transferable onto a new computer?
Is there a volume price discount?
I bought a license but when I go to register it, it says the key is invalid. Why?
Will GreenPrint work with Vista?
Does the Home version cover all the computers at my house?
I have a laptop and a desktop. Do I need two copies of GreenPrint?
Can I get a trial copy of the Enterprise version?
Can I get a physical CD with the software on it?
How do I enable the duplex printing feature on my printer?
Can GreenPrint print envelopes?
How do I update to the newest version of GreenPrint?
Can I remove multiple pages at one time?
I've purchased EverGreen, now how do I use it?
FAQs
Do you have a Mac version?
Unfortunately, we don't currently have a Mac version of GreenPrint. We are working very hard to make one available by the end of 2007. However, our environmental font, EverGreen, is Mac compatible and can reduce paper use by 15-20%.
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How do I use GreenPrint?
For a brief tutorial of how to use GreenPrint, click here (it will take a minute to load).
After you install the software, simply print as you normally would from any document. You will notice that instead of your regular default printer being listed on the pull-down menu when you hit print, GreenPrint will be listed as the printer. Once you hit "ok" as you normally would, the GreenPrint print preview, GreenView, will be loaded. You'll then be able to see all the pages in the print job on the screen, with pages that appear to be waste highlighted in red. To remove a page, simply double click on it. To re-add a page, simply double click on it again. When you are happy with the pages being printed, you can then click "print" in the top left. The pages will then be printed out on the printer listed on the top right pull-down menu on the preview. (The printer listed automatically will be the default printer you selected during installation).
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How do I save a document as a PDF?
There are three different ways to PDF:
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The easiest way to PDF is to select "print" from the file menu on the document you want to save as a PDF. When the print window appears with "GreenPrint" listed as the printer, click "ok" which will bring you to GreenView, GreenPrint's print preview. You'll then be able to see the document in full and eliminate any pages you don't want included in the PDF by double clicking on them. Then click on the PDF button in the top left, and a window will appear that will allow you to select where you want to save the PDF.
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If you would like to skip the first couple of steps and the print preview, you can select "print" from the file menu and then select "GreenPrint PDF" as the printer on the pull-down menu rather than leaving it as "GreenPrint". Once you hit "ok" a window will appear that will allow you to select where you want to save the PDF.
- There is also a GreenPrint Icon button at the top of Internet Explorer that looks like this:
When you click on it, it takes you right to GreenView, GreenPrint's print preview. You'll then be able to see the document in full and eliminate any pages you don't want included in the PDF by double clicking on them. Then click on the PDF button in the top left, and a window will appear that will allow you to select where you want to save the PDF
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I would like to see how many pages I have saved using GreenPrint. How can I do that?
There are two ways to see how many pages and money you have saved. You can click on the GreenPrint icon in the system tray on the task bar in the bottom right hand corner of your screen.
If you right click on the icon, you can select "GreenPrint Report" to view more detailed reporting options.
You can also get to reports through the Start menu. Go to the Start menu -> All Programs -> GreenPrint, GreenPrint Report will be one of the options.
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How long is the free trial and what will happen when the trial period ends?
GreenPrint Home has a free 30-day trial. At the end of the trial, a menu will appear and you will be prompted to enter a license key.
On that menu there is also a "buy now" button.
When you click on the button, you will be taken to the American site. Please disregard this button and visit GreenInnovation.com.au/purchase to login to your account and purchase a copy of GreenPrint.
Following the purchase, the license key will be displayed on the screen as well as emailed to your email address. Simply copy and paste the license key into the window (being sure to avoid any spaces before and after the key), and the full version will be activated.
If at the end of the trial period you decide you don't want to purchase GreenPrint, simply uninstall by going to the Start menu -> All Programs -> GreenPrint -> Uninstall GreenPrint.
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Do you have an educational discount?
Yes. We offer a 50% discount on the Enterprise version for educational institutions and environmental non-profits. For more information, please contact sales@GreenInnovation.com.au.
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How do I buy multiple licenses of GreenPrint?
From the shopping cart you can alter the quantity of licenses you would like to purchase.
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What are the major differences between the Home version and the Enterprise version?
The GreenPrint Home version is perfect for any individual who wants to eliminate the frustration and waste of unwanted pages and have a positive environmental impact right in their own home. Features include:
- Highlights and removes unwanted pages
- Print Overview-easily decides what stays and what goes
- PDF Creator-create a PDF with one click
- Option to remove images or text
- Tracks pages and money saved
The GreenPrint Enterprise version was designed to address the volume and waste of network printing. It was created for organizations with multiple printers and works equally well in organizations of 10 or 10,000. The Enterprise version contains all the Home version features plus:
- Tracks trees saved
- Tracks reduction in CO2 emissions
- Allows an administrator to aggregate the results across the entire company to measure the overall environmental impact.
- View numerous different metrics to critically explore where further savings may be possible.
- Incorporates a "Recycle Printer" to get a second use out of pages already printed on one side before they are recycled.
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How do I purchase a copy of the Enterprise version?
Enterprise licenses can be purchased through us at www.greeninnovation.com.au
For Enterprise trial and sales questions, please email info@greeninnovation.com.au
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Is GreenPrint transferable onto a new computer?
Absolutely. As long as you uninstall GreenPrint from the previous computer, you can use the license on the new computer. At the moment, the new computer must either run Vista, Windows XP or Windows 2000.
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Is there a volume price discount?
There is a discount on the Enterprise version for a large number of licenses. Please contact info@greeninnovation.com.au for specific quotes.
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I bought a license but when I go to register it, it says the key is invalid. Why?
The easiest and most accurate way to enter the license key is to COPY and PASTE it into the registration field. Please make sure there are no spaces before the first character or after the last. Any extra spaces or additional characters will result in an invalid key message.
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Will GreenPrint work with Vista?
Yes, GreenPrint works great with Vista.
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Does the Home version cover all the computers at my house?
The Home version is $44 per license. You need one license for every computer in your home on which you want to run GreenPrint.
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I have a laptop and a desktop. Do I need two copies of GreenPrint?
Yes. GreenPrint licenses are only valid for one computer.
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Can I get a trial copy of the Enterprise version?
Yes. Please contact info@greeninnovation.com.au and they will arrange a trial for you.
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Can I get a physical CD with the software on it?
A CD is not needed to run the software because it can be downloaded directly from the website.
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How do I enable the duplex printing feature on my printer?
From the Start menu -> All Programs -> GreenPrint -> GreenPrint Configuration -> GreenPrint Logic -> check the box next to “Check that duplex printing is enabled”.
You can set duplex printing as your default for your physical printer from the Start menu -> Control Panel -> Printers -> Your Printer -> Printing Preferences -> Advanced -> Duplex Printing. You can also set duplex printing on an individual print job basis by sending the document to GreenPrint, then going to File -> Printer Properties -> Advanced -> Duplex Printing.
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Can GreenPrint print envelopes?
We hope to have an automatic setting available for envelope printing soon. In the meantime, you will need to set the paper size and media type in GreenPrint before hitting print.
- Before sending your envelope to print to GreenPrint check that File -> Page Setup -> Paper -> Paper Size -> is set to Envelopes. Then press Print.
- In the GreenPrint preview, go to File -> Printer Properties. Change “Paper Size” to “Com-10” and “Media Type” to “Envelopes”
- Press “Apply”, press “OK”
- Press “Print”. Your envelope should print normally.
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How do I update to the newest version of GreenPrint?
All version 1 updates are free and can be downloaded at anytime from your account login via our website.
If you have GreenPrint v.1.0.8 or higher installed, you will be alerted automatically when a new version is available. You can check to see what version you currently have by opening the GreenPrint preview, selecting Help -> About GreenPrint.
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Can I remove multiple pages at one time?
Yes. To remove multiple pages at one time you can click and drag to select a group of pages. Then right click and select "Remove Pages" or "Remove Images".
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I've purchased EverGreen, now how do I use it?
EverGreen should have downloaded automatically after your purchase. If it did not, or you can't find it, please send us an email at support@GreenInnovation.com.au.
Font Installation Instructions:
PC:
- Save the GreenPrint EverGreen file to your desktop or a folder
- Click the Start Button, go to Settings > Control Panel
- Double click on the Fonts Folder
- Drag GreenPrint EverGreen font from the folder you saved it to (or the desktop) into the Font Folder
- GreenPrint EverGreen font should now be available in all your applications.
Macintosh:
- Save the GreenPrint EverGreen file to your desktop or a folder
- Double click on the font icon
- Click "Install font"
- The font should be installed
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